PAYMENT AND SHIPPING

When placing an order, carefully check and indicate the correct contact details necessary for delivery.
You can pay for the order only on the official website annaandteo.com in a convenient way for you.
We accept Visa and MasterCard for payment.
A N N A & T E O delivers worldwide by DHL and EMS.

Delivery is carried out after full payment of the order on the official website annaandteo.com.
Order processing time 1-3 working days after payment.

We offer free DHL/EMS delivery for all orders over 300 EUR.
And 40 EUR DHL/EMS delivery for orders less than 300 EUR.

Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.

We will send you the tracking number just after the courier picks up your parcel.

The delivery time begins to be calculated from the first day after the receipt of a letter with a track number to your e-mail specified when placing an order.

Please note the prices do not include international taxes and customs fees, your delivery might be subject to additional costs depending on the destination country's legislation.

We cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.